Alerts & Notifications
Peace of mind comes a little easier to eBranch users when you sign up for Credit Union of Georgia’s eAlerts! Receive up-to-date alerts about your account transactions sent directly to your email address or cell phone the way you want them! Wondering if that check’s cleared? Now you can find out sooner than ever before! Need to know if Courtesy Pay has been used? Find out without a delay! You control how and when you receive the eAlerts of your choice-it’s that simple!
Available eAlerts functions include:
- Maturing Loan
- Payee Changed To Check
- Payee Changed To Electronic
- Failed Transfer
- Insufficient Funds
- Incoming Electronic Deposit
- Loan Payment Due
- Balance Below or Above a Certain Threshold
- Transactions Post
- Check Item Clears
- Invalid Log-In
- eBranch ID Changes
- Personal Alerts
You decide the alerts that you’d like sent to you and how you receive them, whether you choose to have them sent to your email address or have them sent to your cell phone in a text message!
In just a few easy steps, you can take advantage of this simple and handy way to have control over your account activity! This fast, convenient service is available now! eBranch users can enroll in this FREE service through their eBranch, Home Banking account now. Not currently signed up for our FREE eBranch service? Contact our Call Center at 678-486-1111 or visit any branch location and they can enroll you today.
eAlerts Frequently Asked Questions
1. What are eAlerts?
eAlerts are emails or text messages sent to you to notify you of certain transactions happening on your account. Each eAlert can be sent to up to 3 email addresses or cell phone numbers, within minutes of the actual transaction.
2. How do I set up an eAlert?
Once you log-in to eBranch, click on the eBranch button in the menu bar on the left side of your screen. Then click on My eBranch and scroll to the bottom of your screen where you see the box labeled Alerts. Click the green arrow to start personalizing you alerts. You may also access your eAlerts by selecting Settings on the menu bar and then clicking eAlerts.
3. How soon after I set up an eAlert will I begin receiving them?
Immediately. eAlerts are real time.
4. What is Minimum Balance?
The Low Balance Alert will notify you when your balance drops below the amount specified in this field.
5. Can an eAlert be sent to my cell phone?
Yes. Just enter your cell phone number and the Provider. Text messaging charges from you phone carrier may apply.
6. How can I change my eAlerts?
Just visit the eAlerts screen in eBranch and select “Edit” on the eAlert you would like to change.
7. How many eAlerts am I allowed to sign up for?
There is absolutely no limit to the number of eAlerts you can sign up for. You can sign up for multiple types of eAlerts as well as sign up multiple times for each type of eAlert.