Receive statements electronically every month. Members can view their statements online at their convenience. Online images of posted checks are linked to the monthly statement and can be accessed simply by clicking on the check number. eStatements begin accumulating up to 18 months of statements once a member signs-up for eStatements. Sign up today through Online Banking!
How to Sign –up for eStatements
Once you sign into Online Banking, select eStatement in the menu bar. Be sure to enable eStatements if you haven’t done so already.
How to Access Your eStatement
You will receive an email notification the beginning of the month notifying you that your eStatement is available for viewing. You will sign-in to Online Banking and select eStatement from the menu bar. Then click on the drop down from Select a Document under the menu that reads “eStatement.” This will take you to a screen where you can access your monthly statement.
If you have any problems accessing your eStatement, please contact our Call Center at 678-486-1111 or ContactUs@CUofGA.org.
Online Statement Help
Window xp service pack 2 does create a problem viewing eStatements. The latest Service Pack for Windows XP—Service Pack 2 (SP2)—is all about security, and it’s one of the most important service packs ever released. It provides better protection against viruses, hackers, and worms, and includes Windows Firewall, Pop-up Blocker for Internet Explorer, and the new Windows Security Center.
Below, we have created some instructions for Credit Union of Georgia eStatement users to adjust their Internet Explorer browser settings after the upgrade is completed.
Instructions to Allow Retrieving of Credit Union of Georgia eStatments
after Installing Windows XP Service Pack 2
- Open Internet Explorer
- On the menu bar select “Tools”
- From the drop down menu select “Pop-up Blocker”
- When the next menu is displayed select “Pop-up Blocker Settings…”
- The “Pop-up Blocker Settings” dialog box will be displayed
- In the “Address of Web Site to allow” box type in eBranch then click the add button
- After this is completed click click the “Close” button
This completes the process. Now you should be able to retrieve your Credit Union of Georgia eStatements.