Important Coronavirus Update

The health and safety of our members and employees is our top priority. During this time, we strongly encourage you to take advantage of our Mobile App, Online Banking and our Member Services Call Center at 678-486-1111 for your financial needs.
For up-to-date information and additional details on how we are protecting our members and employees, please visit


Contact Info

Need Assistance? Have a Question? We’re Here!


Member Services

  • Contact the Call Center
    M – F from 7am to 7pm at 678-486-1111
  • Call Toll-Free 1-877-590-6226
  • Fax 678-486-1191
  • General Inquires, Email
  • Account Specific Questions, Please use the
    Messages/Chat Feature within eBranch & eMobile

Apply for a Loan 24/7

Mailing Address
Please send all correspondence to:

  • PO Box 2148, Woodstock, GA 30188

MARS (Member Audio Response System)

  • Call Local 770-425-6226
  • Call Toll-Free 1-877-590-6226

Auto Buying Service

CU of GA Financial Services

CO-OP Shared Branch

Online Banking/eBranch
To reset your password, or if your account is frozen or locked:

  • Click the “Forgot my Password” link located in the eBranch login box on our homepage ( A temporary password will be emailed to your address on record. Once you retrieve your temporary password, revisit our site and enter your temporary password in the password field in the eBranch login box.
Lost or Stolen Card

Activate Your Visa Card

Declined Visa Card Transactions

  • 678-486-1111, Option 3
  • Call Toll-Free 1-888-526-0404
  • Call Collect 206-352-4954

PIN Your Card By Phone

Lost or Stolen Checkbook

Business Services

Mortgage Services
For questions about new mortgages, mortgage applications or refinances:

  • Call Local 678-486-1111, Option 4
  • Fax 678-322-2231

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